Managing Young Employees

Quid pro quo (from the Latin meaning "this for that") is a commonly used term in business negotiations. It’s also the foundation of every employer/employee relationship. To illustrate, let’s say the quid represents the compensation an employer is willing to part with in exchange for labor they need to operate their business. The quo, then, represents the amount of work an individual agrees to provide in exchange for an agreed compensation. Our free market economy serves as

I love it when an article writes itself. This is a gift from heaven. The company, Tempo, has creating an entertaining and revealing infographic that defines the problem (wasting time), the biggest offender (young employees), the reason (lack of job satisfaction) and offers several ideas and solutions, including (but not limited to) their own software product. All I can do is sit back and applaud. Er, ...I mean, all I can do is sit up and get back to work! Like this infog

by Mark Sanborn and Eric Chester (This is Part 2 of 2 offering ideas on how to recruit, manage, and retain 'firsters' - i.e. young adults entering their first 'real' position. Here's a link to Part 1.) In a recent interview with the Wall Street Journal, Dennis Nally, the chairman of PricewaterhouseCoopers (PwC), summed up the challenge of today’s first time, entry level employees, or “firsters”: “How they want to work…is very different than the prior generation. If your

The most common adjective used by today's employers to describe the young emerging workforce is 'entitled'. While there are many exceptions and contradictions to any demographic stereotype, this label that young employees are having a difficult time shaking implies that they act as though they deserve more than their employers feel they are worth. The reality is that employees are entitled to certain things (i.e. a safe working environment, ethical treatment by management,

Pull any manager aside and ask them to describe the emerging front line workforce and terms like ‘entitled’ and ‘poor work ethic’ will enter into the conversation. I interact with thousands of managers in the hospitality industry each year, and this I can say with certainty. At last year’s CHART conference in New Orleans, a regional training manager for a large restaurant chain lamented to me, “the work ethic has gotten so bad that our people are in the perpetual mode of tryi